By accessing the website or purchasing any service at jumpworld.com / Jump World, you agree to comply with these terms of service, all applicable laws, and regulations, and acknowledge your responsibility for adherence to any relevant local laws. If you do not agree with any terms, you are prohibited from using or accessing this site. The materials on this website are protected by copyright and trademark laws.

DISCLAIMER

The content on this website is provided on an ‘as is’ basis. We make no warranties, expressed or implied, and disclaim all other warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights.

Further, we do not guarantee the accuracy, results, or reliability of the materials on this website or on any linked sites.

LIMITATIONS

Jumpworld.com shall not be liable for any damages (including loss of data, profit, or business interruption) arising from use or inability to use the materials on jumpworld.com. Some jurisdictions do not allow limitations on implied warranties or liability, so these limits may not apply to you.

ACCURACY OF INFORMATION

The content on jumpworld.com may contain technical, typographical, or photographic errors. We do not warrant that materials are fully accurate, complete, or current. Changes may be made at any time without notice. 

ACCEPTANCE OF YOUR ORDER

Completing the online checkout does not mean we have accepted your order. Acceptance occurs only when we issue your ticket or begin your ordered service.

By submitting the electronic order form or completing checkout, you offer to purchase goods which, if accepted, creates a binding contract.

If you provided your email during payment or have a registered account, we will email you to confirm receipt of your order.

If we cannot supply the service, we will notify you via email or phone. We reserve the right to cancel orders due to unavailability, incorrect pricing, or other reasons.



TICKET CANCELLATION, REFUND, OR TRANSFER

All tickets purchased are final, non-refundable, and non-transferable, except as allowed under our ticket date/time change policy.

Buyers must acknowledge and accept this during checkout.
To avoid disappointment, please carefully check your calendar before booking.

At Jump World, we are committed to delivering an outstanding experience. However, unforeseen circumstances might require adjustments to the scheduled time or day of our events. Please see our policy below for how these changes will be communicated and handled:

WEATHER AND UNFORESEEN EVENTS POLICY

Our events are designed to be enjoyed in various weather conditions. We recommend checking the local weather forecast beforehand and dressing accordingly.

The safety of participants and staff is paramount. In cases of adverse weather, unforeseen events, or any potential risks, we reserve the right to:

1. Postpone or Reschedule: If weather or other unforeseen factors raise concerns, we may delay or reschedule the event to ensure safety and enjoyment.
2. Cancellation: On rare occasions, if safety cannot be assured, the event may be cancelled with prompt communication.
3. Alterations to Elements: To adapt, we may modify certain event elements or sessions.

 

COMMUNICATION OF CHANGES

We prioritize timely updates and will notify ticket holders as quickly as possible through:

1. Email notifications
2. SMS to the phone number provided at purchase
3. Social media updates via our official Facebook and Instagram pages

 

STAY UPDATED

Participants are encouraged to stay informed by subscribing to our newsletter or following us on social media.

PARTICIPANT FLEXIBILITY

We recognize that rescheduling might inconvenience some participants. When possible, we will accommodate those unable to attend the new date or time.

CONTACT US

For any questions or concerns about this policy, please contact us at info@jumpworld.com or via Call / WhatsApp at 0326-4777224.